Member News

Linio, part of the Falabella group, opens a new warehouse in Peru
Linio, part of the Falabella group, opens a new warehouse in Peru
What: The new logistic centre will help the company reducing its delivery times by 70%, meaning that deliveries in Lima may be in less than 24 hours and 48 hours in the interior of the country.
Why it is important: It has been three years since the Falabella group bought the marketplace Linio.com. Since then, both companies established synergies and reinforced their online power. The goal is to unify all the brands of the group (Sodimac, Tottus, Falabella and Linio) as it's already the case in Chile.
The new 9,200 sqm warehouse will also allow companies selling through falabella.com marketplaces to benefit from logistics facilities, from product storage to national distribution.
According to Linio, it is expected to triple the volume of current shipments and reduce delivery times to the interior of the country by 70%, going from four days on average to only 48 hours. It is also estimated that 85% of deliveries will be made in less than 24 hours in the capital. Until January the marketplace was gathering 1,600 'sellers'. It now accounts for more than 2,000 (in addition to the Falabella brands).
NEWS Linio, part of the Falabella group, opens a new warehouse in Peru

El Corte Inglés, El Palacio de Hierro, and SM nominated for World Retail Awards
El Corte Inglés, El Palacio de Hierro, and SM nominated for World Retail Awards
What: IADS members have been nominated on various shortlists at World Retail Congress' World Retail Awards.
Why it is important: The awards spotlight individuals, teams, and brands that excelled in 2020, despite the difficult situation.
Check out the nominees and their categories below.

Falabella's digital wallet adds new features in Peru
Falabella's digital wallet adds new features in Peru
What: In addition to contactless payments through a QR code, Fpay will allow consumers to make free money transfers to cell phone contacts. Users of the application will also be able to manage debit and credit cards from the app, providing flexibility to organize payments and purchases.
Why it is important: Fpay will allows users to make purchases with a QR code in physical and online stores of the Falabella Group (Falabella, Tottus, Sodimac, Linio, Fazil and Sodimac.com) and associated stores, such as Passline, Amphora and Footlose, among others.
The application is available for free on the App Store & Google Play, and users can accumulate extra CMR points while using it. Fpay is also available in Chile and soon in Colombia.

SKP introduces "Prada on Ice"
SKP introduces "Prada on Ice"
What: The concept launches ahead of Beijing Winter Olympics (4 to 20 February 2022). It will also be put on display as a part of the SKP exhibition at the China International Fair for Trade in Services in Beijing.
Why it important: Sport competitions are a great opportunity to drive additional traffic and turnover in stores thanks to animations and related merchandise. Related to this topic, your association will ask members what they will do for the FIFA Soccer world championship happening end of 2022.
Following a series of outdoor-themed pop-ups with dedicated collections on offer across the world, the brand unveiled its latest "Prada on Ice" pop-up in Beijing's SKP's atrium. It will then be rolled out to other locations across the world.
Mannequins were reconfigured into athletic poses to showcase the special collection, which includes sports accessories like skis, snowboards, sledges and snowshoes; accessories such as ski goggles, ski boot bags and sleeping bags, and performance garments including oversize patterned polyester jackets, double-printed jersey outfits and mountain-inspired cashmere sweaters.
'Prada on Ice' Lands on SKP Ahead of Beijing Winter Olympics

Breuninger presents the 2021 autumn / winter season virtually
Breuninger presents the 2021 autumn / winter season virtually
What: Breuninger kicked off its virtual season with the second edition of the online format "Shop the Look"
Why it is important: Breuninger is betting on digital events to connect with their customers as well as extend the omnichannel offer seamlessly.
On 9 September, Breuninger kicked off the autumn and winter 2021 season virtually in a digital fashion show. The location of the show was at the Mercedes-Benz Museum Stuttgart and was moderated by Rabea Schif and Lisa Banholzer.
All styles could be bought in the online shop at breuninger.com while they were broadcasted on the fashion show. In addition, every viewer can interact live with the Breuninger fashion experts via a chat function.
The virtual fashion show follows another fashion event held by Breuninger on the weekend of September 3rd and 4th where Breuninger offered a weekend long event hosting seven fashion shows on a floating open-air runway on the water at the Düsseldorf flagship.

El Corte Inglés will create its first hotel
El Corte Inglés will create its first hotel
What: El Corte Inglés has allocated EUR 6.8 million for the purchase of two buildings in Goya which it will use to develop a four-star complex with 113 rooms.
Why it is important: The retailer hopes that the complex will generate an additional EUR 2.5 million in income from the operation of the rooms.
The project has the support of the City Council as El Corte Inglés needed special approval to group two residential buildings which will be connected by stairs and corridors.
The new hotel complex will have 1,200 square meters with 113 rooms. The ground and first floors of both properties will retail their commercial use. The calculation of the investment to be profitable is within 20 years.

A robot to help customers at El Palacio de Hierro
A robot to help customers at El Palacio de Hierro
What: A robot developed by Intel will be the electronics department's new advisor at El Palacio de Hierro's Polanco store located in Mexico City.
Why it is important: Combining artificial intelligence with the internet of things and cloud services, the robot is equipped with a camera allowing him to observe his surroundings and capture data in real time. It will be able to create a profile of each customer and know how many people are walking through his sales floor.
The robot has the ability to answer common questions through its voice interaction, as well as profile what each user will need and move to the correct counter to show the customer the product.

Fitch raises Falabella's outlook
Fitch raises Falabella's outlook
What: Fitch has changed the rating outlook to Stable from Negative. The change in outlook reflects the strong improvement in the company's operational results due to the reopening of Chile´s economy that has resulted in strong domestic demand.
Why it is important: The improved rating is also reflecting the favourable evolution of Falabella's omni-channel strategy and geographic footprint. The company's business profile is differentiated from its retail peers due to its presence in several consumer segments, namely food and non-food retail, department stores, shopping malls and financial services.
Falabella has successfully managed challenges presented by the pandemic. The company limited its inventory purchases and reduced its capex and dividend payments. The rating incorporates its leading business position in the region, which is reflected in a strong multiformat retail omnichannel model. Falabella's adjusted EBITDAR has rebounded sharply. Fitch's base case scenario estimates 2021 adjusted EBITDAR to be +53% and +26% when compared to 2020 and 2019, respectively. The latter is consistent with the positive Chilean consumer trends.
Falabella's rating remains constrained by lower profitability trend exhibited during the last five years due to tough competition in Chile and Peru and changing consumer behaviour, combined with higher technology and logistic expenses related to the development of its digital channel. Fitch positively incorporates the company's strategic vision of its business model, combining retail, financial and real estate operations with a digital and physical platform.

Kim Kardashian' Skims arrives at Galeries Lafayette
Kim Kardashian' Skims arrives at Galeries Lafayette
What: From 28 September, the shapewear and lingerie direct-to-consumer brand will be available in Haussmann store.
Why it is important: After Kylie Cosmetics in Galeries Lafayette Champs-Elysées, the department store nailed a second Kardashian powerful DNVB. It is Skims' second physical location in Europe after Selfridges.
Skims launches pop-up in Paris













Galeries Lafayette holds a round table on sustainability
Galeries Lafayette holds a round table on sustainability
What: Galeries Lafayette unveils their (RE)STORE, a floor of more than 500m2 entirely dedicated to second hand and circular fashion, at the heart of women's fashion.
Why is it important: During the pandemic, the department store took advantage of the situation to reinvent itself for the greater good.
IADS attended the event, read the details below.
Panel discussion on responsible fashion at GL

Breuninger creates a new position: Chief Brand Officer
Breuninger creates a new position: Chief Brand Officer
What: In order to strengthen the brand strategy, the department store creates a new role and appoints Carsten Hendrich, a former Breuninger's head of marketing.
Why it is important: Breuninger will further advance the marketing topics of brand strategy, creative, content, emotionalization, channel linking and digital brand marketing and will bundle the brand areas of marketing, visual merchandising, event, lifestyle PR and social media even more consistently in the future.
In addition, there will be further reinforcement for the brand: In the future, the entire development of the brand area will be the responsibility of the newly created position of Chief Brand Officer.
Carsten Hendrich will be responsible for Breuninger's brand strategy from 18 October 2021. He has many years of experience in agencies, in stationary and digital retail as well as in the management of international premium brands. For many years, he was responsible for the marketing of Zalando as Vice President Brand Marketing and Bogner. Most recently, the 47-year-old moved from A. Lange & Söhne to the KaDeWe Group, where he was responsible for Brand Strategy, Marketing and Communications. He reports directly to Breuninger CEO Holger Blecker.

SM intensifies vaccination efforts
SM intensifies vaccination efforts
What: SM's vaccination program is a joint effort of all the SM companies, including SM Investments Corporation, SM Prime Holdings, Inc., SM Retail, Inc., BDO Unibank, Inc., China Banking Corporation, 2GO Group, Inc., Atlas Mining & Development Corporation and Goldilocks Bakeshop.
Why it is important: When it comes to retail, Micro, small and medium enterprises (MSMEs) are considered crucial to the local economy. SM malls decided to support such companies and teamed up with Go Negosyo to open shared vaccination sites for around 300 MSMEs with more than 170,000 employees.
At the moment, 94% of eligible SM employees vaccinated to date and growing. SM immediately provided free vaccination to thousands of its employees with the arrival of vaccines in the second quarter. Previously, SM ordered over 500,000 doses of COVID-19 vaccines for its employees and for donation to the National Government.
In addition, over 3.3 million doses of the COVID-19 vaccine have been administered in 69 malls around the country that have been used as vaccination hubs by various local government units (LGUs).

Monogram Paris moves to Galeries Lafayette Haussmann
Monogram Paris moves to Galeries Lafayette Haussmann
What: Second-hand luxury retailer, Monogram, has moved into Galeries Lafayette Haussmann.
Why it is important: Galeries Lafayette is combining luxury and circular fashion to enhance its commitment to responsible fashion while also appealing to its customers.
Second-hand fashion is becoming more popular among consumers. With the Monogram installation at Galeries Lafayette Haussmann, shoppers can find a range of second-hand luxury goods ranging from EUR 500 to EUR 4,000, ready-to-wear, shoes and a selection of accessories ranging between EUR 150 and EUR 450 euros.

Galeries Lafayette Group names new Director of Strategy and Development
Galeries Lafayette Group names new Director of Strategy and Development
What: Sandra Weber has been named as Director of Strategy and Development.
Why it is important: The role will be charged with identifying growth vectors and opportunities for development at a challenging time for French department stores.
Weber is replacing Olivier Bron, who left to become chief executive officer of Central Group' s Central and Robinson department stores in Thailand. She reports to executive chairman Philippe Houzé.
Weber is an expert in corporate finance and strategic management who began her career at Goldman Sachs. She has also held positions at Go Sport and Casino.
The appointment of the role comes at a critical time in French retail as the sector has struggled with sluggish demand and a sharp drop in foreign tourism.
Galeries Lafayette Group Names New Director of Strategy and Development

Breuninger appoints managing directors for Munich and Luxembourg
Breuninger appoints managing directors for Munich and Luxembourg
What: After the acquisition of Konen and Bram, the retailer has named the leadership team for these expansions.
Why it is important: The new team is the next key step in the integration process for a successful expansion strategy.
The new team for the acquired houses, Konen Munich and Bram Luxembourg, has been announced. The Konen houses in Munich will be managed by the dual leadership of René Weise, formerly head of sales at Konen and Bram, and Alexander Entov, formerly house manager for Breuninger in Freiburg.
Kai Neu will step in as the new house manager for Bram house in Luxembourg and David Lehr will be taking over the management of the Freiburg house.
Breuninger appoints managing directors for the Munich and Luxembourg houses

SM Investments financial report
SM Investments financial report
What: SM Investments Corporation reported a consolidated net income of PHP 20.1 billion (EUR 405 million) in the January to June period, from PHP 7.1 billion (EUR 143 million) in the same period last year.
Why it is important: Retail revenue growth was 17.8% in Non-Food, with online and Call To Deliver accounting for 13.1% of total revenues.
SM Investments Corporation consolidated revenues rose 4% to PHP 193.5 billion (USD 3.897 billion) in the first half from PHP 185.5 billion (USD 3.736 billion) in the same period last year.
Banking accounted for 58% of SM's reported net earnings from core businesses, followed by property at 28% and retail at 14%.
In the six months ended June 2021, SM Retail and its affiliates added 159 stores while banks increased their network by 22 branches. SM Development Corporation launched two residential projects, Sands Residences in Manila and Cheerful 2 Residences in Pampanga bringing over 3,900 new units to the market.
SM Retail reported revenues of PHP138.2 billion, slightly lower than PHP139.2 billion in the previous period. Revenue growth was 17.8% in Non-Food, with online and Call To Deliver accounting for 13.1% of total revenues. Retail net income was at PHP 3.6 billion (USD 73 million) from PHP 522.0 million (USD 11 million) in the previous period, benefitting from cost reductions implemented in the first quarter across all formats and further efficiencies in the second quarter.

Lifestyle International announces 2021 interim results
Lifestyle International announces 2021 interim results
What: Sogo Hong Kong announces results for the six months ended 30 June.
Why it is important: The department store returns to profit with solid strategy and enhanced business capabilities.
Hong Kong retail market returned to growth in the first half of 2021 but the recovery has been limited as inbound tourism remained frozen. For the period under review, and comparing to 2020, the Group's total gross sales proceeds increased by 8% and turnover rose by 12.8% as a result of improvement in customer foot traffic at the stores of the Group amid the gradual easing of social distancing rules with pandemic receding in the city.
The Group recorded a net profit attributable to owners of the Company of HKD 220.0 million, whereas it was a loss of HKD 226.9 million in the corresponding period last year. The profit was mainly attributable to growth in retail sales as a result of improvement in customer foot traffic.
In view of the prevailing challenging operating environment and persistent uncertainties over the pace of market recovery, the board of directors has resolved not to recommend the payment of an interim dividend.
With gradual easing of containment measures and the Group's effective theme-based promotions introduced to attract footfall and encourage repeat purchase, sales at the flagship SOGO Causeway Bay increased 8.2% from a year earlier whereas SOGO Tsim Sha Tsui sales grew 6.8%. Both stores saw a rebound in average ticket size.
With the exception of certain delays that were encountered last year, construction works of the Group's Kai Tak Project during the period have been progressing smoothly as scheduled. The Kai Tak retail complex is expected to be in business in 2023.

Manor launches a new global fashion concept
Manor launches a new global fashion concept
What: The retailer is expanding its fashion department with new international brands.
Why it is important: From the beginning of September 2021, and in addition to the private label 'basics', more than 20 new brands will be launched in stores and online.
The fashion department is based on three criteria: young, modern and classic. Manor will also launch multi-brand spaces such as 'The Lab' mixing brands to offer many possibilities for combinations.
Brands like Levi's and Vila will be available in more stores. In addition, new brands such as Noisy May, North Face, Dr. Denim, Moss Copenhagen, La Petite Étoile, Second Female, Minimum and many others will be added to the offer.

Breuninger expands its presence to Hamburg
Breuninger expands its presence to Hamburg
What: Breuninger will open a new flagship store in the Westfield Hamburg-Überseequartier district, its first location in northern Germany.
Why it is important: Breuninger shows the continued importance of brick-and-mortar retail through the expansion into a new market.
Breuninger has been planning to expand to Hamburg for some time as it is a premium location for the retailer. In the past, Breuninger was able to reach Hamburg through its online shop, but the physical store is an important step in the retailer's strategy to maintain consistent growth.
Breuninger expands its presence to Hamburg








El Corte Inglés posts first-quarter results
El Corte Inglés posts first-quarter results
What: EBITDA is EUR 81 million with a topline growth of 50%.
Why it is important: Excluding the impact of tourism and the travel business, the first-quarter results came in very close to those of 2019, despite ongoing restrictions.
El Corte Inglés Group staged a strong recovery in the first quarter of 2021 following a year living with the pandemic. Revenue was 50.2% higher year-on-year at EUR 2.51 billion.
The measures rolled out over the past year translated into growth in online sales of 119% by comparison with the first quarter of 2019. EBITDA came to EUR 81 million, an improvement of EUR 276 million from the first quarter of 2020, while cash flow from operations increased by over EUR 1 billion.
The measures rolled out by the Group over the past year drove growth in the online business, where sales rose by 119% compared to the same period of 2019, increasing from 5.3% of total revenue to 12.84%.

Sy family of SM Group backs PH fintech
Sy family of SM Group backs PH fintech
What: Sy family joined a USD 1.6 million investment round in NextPay, a Filipino financial technology startup that allows small businesses to access banking services normally reserved for large companies.
Why it is important: With a pay-per-use model, low fees and fast processing, NextPay lets micro and small businesses use financial services such as digital invoicing, cash management, and batch payments to any bank or e-wallet in the country.
"This investment supports our goal of putting the power of big banks in the hands of small businesses," NextPay CEO and co-founder Don Pansacola said in a statement.
NextPay chief experience officer and co-founder Aldrich Tan said the company would roll out new products, including corporate cards, loans, and "integration with other platforms" focused on smaller businesses.
Sy family of SM Group backs PH fintech firm in $1.6M fund round

SM accelerates efforts on climate action
SM accelerates efforts on climate action
What: SM Investments Corporation sealed its commitment as a supporter of the Task Force on Climate-related Financial Disclosures (TCFD) in a strong bid to ensure its businesses meet global sustainability targets.
Why it is important: SM has consistently taken the agenda of climate change as an integral part of its business strategy.
TCFD is a globally recognized set of recommendations by the Financial Stability Board and is one of the frameworks recommended by the Securities and Exchange Commission of the Philippines on Environmental, Social and Corporate Governance (ESG) reporting. Joining more than 2,300 supporters in demonstrating a commitment to building a more resilient financial system and safeguarding against climate risk through better disclosures, the adoption of these recommendations helps for more effective climate-related disclosures.
SM has consistently taken the agenda of climate change as an integral part of its business strategy and how this creates lasting value for all its stakeholders, identifying UN Sustainable Development Goal (SDG) 13, Climate Action as one of its focus SDGs. Its Climate Action Strategy advances two priorities that go hand-in-hand: resilience to equip its stakeholders and host communities for climate emergencies and sustainability to help mitigate the climate crisis.
Through SM's leadership role in UN ARISE, the Private Sector Alliance for Disaster Resilient Societies, it calls for a collective effort to incorporate disaster resilience as a core strategy of its business. Leading by example, it allocates 10% of its capital expenditures to disaster resiliency and sustainability in the design of its malls and integrated lifestyle cities.
SM accelerates efforts on climate action signs on to support climate disclosures

El Corte Inglés provided more than 1.1 million hours of training to its employees in 2020
El Corte Inglés provided more than 1.1 million hours of training to its employees in 2020
What: With an average of 12.8 hours per employee, the company has invested more than EUR 14.3 million in training.
Why it is important: The average age of the workforce is 44.1 years, which demonstrates the company's ability to retain employees. El Corte Inglés is committed to training as a key tool to retain and attract talent.
This total hours include 614,833 hours of face-to-face courses and 545,948 hours online. Almost 27,000 employees have been trained this year to integrate online sales with face-to-face sales and training in product knowledge and market trends.
El Corte Inglés provided more than 1.1 million hours of training to its employees in 2020

El Corte Inglés strengthens its international presence
El Corte Inglés strengthens its international presence
What: Last year, the retailer reached a turnover of EUR 600 million outside of Spain.
Why is it important: Portugal and Mexico are the two most important markets.
After Spain, the first market outside for the company is Portugal, where it has two department stores - one in Lisbon and one in Porto - with a turnover of EUR 397 million in the last financial year. The second most important market is Mexico, with 50 Sfera stores and 88 Viajes El Corte Inglés offices, and sales in 2020 of EUR 92.9 million and the third Chile, already further away with EUR 13.4 million, which adds 58 stores and 10 travel agencies.
As far as the international presence is concerned, the 60 franchised distribution points that El Corte Inglés has in Switzerland, the 42 in Peru or the 28 in Thailand stand out. Apart from the business in Portugal, as a whole, the group has 56 Sfera stores outside Spain, 262 franchisees and 133 Travel Agency El Corte Inglés.
El Corte Inglés also maintains its commitment to the internationalization of its own brands in the different categories, where fashion and food stand out.
Germany is one of the markets where the sports brands Boomerang and Mountain Pro have the largest presence with a total of 120 points of sale in the country, thanks to the alliance with the department store Karstadt Kaufhof Gallery. But El Corte Inglés also has agreements to sell some of its own brands in countries such as Russia, Andorra or Paraguay, among others.
In Ecuador, own-brand products are sold through La Favorita supermarkets, the leader in the distribution of mass consumption in this country. Grupo Rey supermarkets, in Panama, market a wide assortment of own-brand products and in Mexico the presence of the El Corte Inglés assortment in the Soriana supermarket chain has been promoted, while the products of the Club del Gourmet brand are available in the Palacio de Hierro department store. For its part, the presence of food and personal hygiene products has been maintained in Cuba. In Peru, El Corte Inglés maintains the distribution agreement with Supermercados Peruanos through its Plaza Vivanda and Plaza Vea banners; and in Colombia with Success.
