Member News

Bloomingdale's annual Pink Campaign and new collection launch
Bloomingdale's annual Pink Campaign and new collection launch
What: Bloomingdale's launches its annual Pink Campaign alongside the new Aqua x Kerri Rosenthal collection.
Why it is important: This launch not only supports breast cancer awareness and research but also introduces a unique fashion collaboration, enhancing Bloomingdale's product offerings and consumer engagement.
Bloomingdale's has initiated its annual Pink Campaign, which aligns with the Aqua x Kerri Rosenthal collection launch. This campaign is part of Bloomingdale's ongoing commitment to breast cancer awareness and research, with proceeds supporting the Breast Cancer Research Foundation. The collaboration with Kerri Rosenthal brings a fresh fashion line that features unique designs and styles, aiming to attract a diverse customer base. This initiative showcases Bloomingdale's dedication to social causes while simultaneously expanding its fashion portfolio, offering customers exclusive products that support a meaningful cause.
Bloomingdale's annual Pink Campaign and new collection launch

Falabella enhances personal shopper service in Chile
Falabella enhances personal shopper service in Chile
What: Falabella Retail has expanded its free personal shopper service to its store in the Costanera Center shopping centre in Santiago, Chile.
Why it is important: This expansion enhances the shopping experience for Falabella's customers, providing them with personalised fashion advice and boosting customer satisfaction and loyalty. The significant increase in service usage also indicates a successful strategy for the retailer.
Falabella Retail has introduced an exclusive free personal shopper service at its store in the Costanera Center shopping centre in Santiago, Chile. This service, which has been available since October 10, offers 90-minute consultation sessions that include colour analysis, advice on choosing clothes to flatter the customer's figure, and recommendations on the latest fashion trends. The service can be booked through the Falabella mobile app or website and is open to the general public.
The personal shopper service has grown substantially, with 6,100 customers using it in the latest fiscal year, representing a 39% increase from 2022. The majority of these customers, 85%, are women who were primarily attracted through email marketing campaigns, digital press releases, recommendations, and social networks.
Isabel Ibieta, Falabella's experience manager, highlighted the positive impact of the service, noting high customer satisfaction ratings between 9.5 and 10. The conversion rate of customers who make purchases after the consultation exceeds 97%, indicating that the service not only provides new ideas but also helps customers find a look that reflects their personal style. This expansion makes the Costanera Center store the fifth Falabella location to offer this service, joining other stores in Alto Las Condes, Parque Arauco, Antofagasta, and El Trébol in Concepción.

El Corte Inglés acquires KIO Networks data centers
El Corte Inglés acquires KIO Networks data centers
What: El Corte Inglés acquires full ownership of KIO Networks España, marking its entry into the data center management business.
Why it is important: By entering the data center business, El Corte Inglés positions itself to capitalize on the growing demand for digital infrastructure, while potentially creating synergies with its existing retail and e-commerce operations.
El Corte Inglés has completed the acquisition of KIO Networks España, purchasing the remaining 50% stake from the Mexican KIO Networks. This move marks the company's entry into the business of managing and administering data centers for third parties. The transaction, which closed recently, is part of El Corte Inglés' strategy to diversify its revenue sources.
KIO Networks España currently operates a data center in Murcia and is developing a second center in Paterna (Valencia), set to open in 2025. The new facility is expected to triple the service capacity of El Corte Inglés' new subsidiary.
This acquisition aligns with El Corte Inglés' broader strategic vision for growth and diversification. The company is preparing for a new growth phase, focusing on traditional retail with increased digitalization as part of its strategic plan through 2030. Additionally, El Corte Inglés has been exploring opportunities in new sectors, such as potentially purchasing a DTT TV channel to expand its media presence.
The move into data center operations represents a significant step in El Corte Inglés' efforts to adapt to changing market dynamics and leverage new technologies to support its business growth.
IADS Notes: El Corte Inglés is actively pursuing a strategy of diversification and growth, as evidenced by several recent developments. The company is preparing for a new growth phase, focusing on traditional retail with increased digitalization as part of its strategic plan through 2030. This plan includes exploring opportunities in new sectors, such as the potential purchase of a DTT TV channel to expand its media presence and boost its teletienda(teleshopping) business. These initiatives are part of a broader strategic vision, outlined in the company's new strategic plan for 2025-2030, which aims to build on recent financial successes and ensure sustained growth. The plan, developed following a successful financial year, is expected to drive further growth and solidify the company's market position, reflecting El Corte Inglés' commitment to adapting to changing market dynamics and consumer behaviours.

Marc Norbert Hörler wins Manor Art Prize 2025 for St. Gallen
Marc Norbert Hörler wins Manor Art Prize 2025 for St. Gallen
What: Marc Norbert Hörler has been named the winner of the Manor Art Prize for the Canton of St. Gallen in 2025.
Why it is important: The Manor Art Prize is a significant platform for emerging Swiss artists, providing them with opportunities to exhibit their work and potentially launch international careers.
The Manor Art Prize, a prestigious award in Switzerland, has named Marc Norbert Hörler as the 2025 winner for the Canton of St. Gallen. This accolade is part of a long-standing tradition of recognising promising artists across 12 Swiss cantons every two years. Hörler, born in 1989, is an artist known for his interdisciplinary work that combines performance, singing, and language into expansive installations. His artistic practice involves poetry, scents, and fabrics, underpinned by extensive linguistic research and poetic writing. Hörler holds a Master in Art Practice from the Dutch Art Institute and a Bachelor in Fine Arts from the Academy of Art and Design FHNW in Basel. He has also received studio residencies at the Textile and Design Alliance in Arbon and the Rupert Art Center in Vilnius. The Manor Art Prize aims to support young Swiss artists, offering them a platform for exposure and growth within the art community. Established in 1982 by Philippe Nordmann, it has been instrumental in launching several artists' international careers.
Marc Norbert Hörler wins Manor Art Prize 2025 for St. Gallen

El Corte Inglés partners with McKinsey for new strategic plan
El Corte Inglés partners with McKinsey for new strategic plan
What: El Corte Inglés has partnered with McKinsey & Company to develop a new strategic plan following several years of financial adjustments.
Why it is important: This collaboration aims to revitalise El Corte Inglés' business operations and enhance its competitive edge in the retail market, signalling a significant step towards sustainable growth and improved financial performance.
El Corte Inglés, a major Spanish department store chain, has enlisted the expertise of McKinsey & Company to craft a new strategic plan. This partnership comes after a period of financial adjustments for the retailer, reflecting its commitment to revitalising its business operations. The strategic plan will focus on optimising efficiency, enhancing customer experience, and leveraging digital transformation to boost competitiveness. By collaborating with McKinsey, El Corte Inglés seeks to identify growth opportunities and implement innovative solutions that align with current market dynamics. This initiative underscores the company's dedication to achieving long-term sustainability and maintaining its leadership position in the retail sector.
El Corte Inglés partners with McKinsey for new strategic plan

El Corte Inglés seeks innovative retail ideas at Web Summit
El Corte Inglés seeks innovative retail ideas at Web Summit
What: El Corte Inglés is challenging creatives to submit innovative ideas for retail at the Web Summit, with applications open until October 20.
Why it is important: This initiative reflects El Corte Inglés's commitment to innovation and adapting to new trends in retail, particularly in the areas of new technologies, differentiated customer experiences, and more efficient processes. It also highlights the company's efforts to enhance its omnichannel shopping experience.
El Corte Inglés, a prominent Spanish department store chain, has partnered with the Web Summit for the first time to encourage innovators to present groundbreaking ideas for the retail sector. The challenge, open until October 20, invites participants to submit ideas focused on purchases using new technologies, creating differentiated customer experiences, and improving operational efficiency. The six best ideas will be showcased at El Corte Inglés's stand during the Web Summit, which takes place from November 11 to 14 in Lisbon. The winning idea will receive a prize of EUR 15,000.
El Corte Inglés, with a significant presence in Lisbon and Porto, has been accelerating its digitalisation process in recent years. This Retail Challenge is part of the company's strategy to innovate and adapt to new trends, aiming to provide customers with the best possible omnichannel shopping experience. The initiative underscores El Corte Inglés's commitment to excellence and desire to incorporate new methods and technologies to enhance customer satisfaction.

Galeries Lafayette welcomes Kiko Milano's expansion
Galeries Lafayette welcomes Kiko Milano's expansion
What: Kiko Milano, the Italian cosmetics brand, is expanding its presence in France by opening outlets in Galeries Lafayette department stores, marking its first venture outside its own boutiques in the country.
Why it is important: This move signifies a strategic shift for Kiko Milano to broaden its customer base and enhance brand visibility by leveraging the established platform of Galeries Lafayette, a prestigious French department store chain.
Kiko Milano, known for its affordable and innovative cosmetics, is making a significant shift in its French market strategy by partnering with Galeries Lafayette. This development marks the brand's first entry into department stores in France, starting with an outlet in Grenoble and plans for further openings in Annecy, Metz, Dijon, and Nantes. The initiative aims to expand Kiko Milano's audience while staying true to its core values of offering high-quality products at accessible prices. This strategic expansion coincides with new management under Hugues Laurençon and follows a recent investment by L Catterton, which valued the brand at approximately 1.4 billion euros. With a turnover of 800 million euros in 2023 and a growth rate of 20%, Kiko Milano aims to achieve 1.25 billion euros in net sales by 2027 with a target of 2,000 points of sale globally. For Galeries Lafayette, hosting Kiko Milano enhances its beauty product offerings and attracts a broader clientele interested in affordable luxury cosmetics.

Bloomie's expands with a fourth location
Bloomie's expands with a fourth location
What: Bloomie's, a smaller specialty format of Bloomingdale's, is set to open its fourth location in Shrewsbury, New Jersey, on November 14.
Why it is important: This expansion reflects Macy's strategy to enhance its physical retail presence and cater to local markets by offering a more accessible shopping experience. The new Bloomie's aims to strengthen brand engagement in areas with existing customer bases and high demand for contemporary women's fashion.
Bloomie's, the compact specialty store format of Bloomingdale's, will open its fourth location in Shrewsbury, N.J., on November 14. Situated in The Grove shopping center, this 20,000-square-foot store will exclusively offer women's contemporary fashion, accessories, beauty products, and fine jewelry. It will feature brands such as Mother, Veronica Beard, and Chanel Beauty. The Shrewsbury Bloomie's will also include a grab-and-go version of Forty Carrots, known for its frozen yogurt. This opening is part of Macy's Inc.'s "Bold New Chapter" strategy, which involves expanding small-format stores like Bloomie's while closing underperforming locations. The strategy aims to increase market coverage and provide convenient shopping alternatives for customers who previously relied on online shopping ortravelledd long distances to full-line stores. The new store will host events like a "winter village" and a holiday bash to attract visitors. Macy's plans to operate 15 Bloomie's locations by 2026 as part of its broader retail innovation efforts.

Magasin du Nord will launch a new second "small store" unit in Odense
Magasin du Nord will launch a new second "small store" unit in Odense
What: Danish retailer Magasin continues its strategic expansion with the local 'Small Store' concept, this time in Odense's Rosengårdcentret
Why it is important: This 'Small Store' concept underscores the shifting retail landscape, where success increasingly depends on providing personalised, convenient shopping experiences that cater to local markets while maintaining a strong omnichannel presence.
Magasin du Nord is set to open a new 'Small Store' in Rosengårdcentret, Odense, Denmark's largest shopping centre, by Black Friday. This strategic move marks Magasin's second such store, emphasising their commitment to bringing the brand closer to customers through localised, smaller-format outlets.
The new 700-square-meter store will offer a carefully curated selection of fashion, beauty, and home accessories, while also providing access to Magasin's full online inventory directly in-store. This approach aligns with the global trend of department stores adapting to changing consumer behaviours by blending physical and digital experiences.
Frederik G.G.G. Nielsen, Retail Director at Magasin, highlights that this expansion is part of a broader strategy combining smaller stores, traditional department stores, and a robust e-commerce platform to shape the future of retail. The location in Rosengårdcentret, a hub for shopping in Odense and Funen, is seen as ideal due to its central location and large customer base.
Magasin expects this new format to create synergies with their existing Odense city center store, supporting each other in sales, experiences, and staffing. The company plans tdo unveil more locations for similar local stores in the near future, reinforcing their commitment to personalised, local shopping experiences.
IADS Notes: Recent trends in department store strategies show a shift towards smaller, more focused store formats that blend physical and digital experiences. The focus on curated product selections and integration with online platforms reflects the industry's response to changing consumer behaviours and the need for more personalised, convenient shopping experiences. This approach allows department stores to maintain relevance in key locations while optimising their physical footprint and enhancing omnichannel capabilities. At the same time, department stores are facing challenges and implementing various strategies to navigate a difficult market environment, including closing stores and expanding off-price businesses, highlighting the need for continuous adaptation in the evolving retail landscape.
Magasin du Nord launches a second "small store" unit in Odense

Kurt Geiger opens pop-up at Galeries Lafayette Haussmann
Kurt Geiger opens pop-up at Galeries Lafayette Haussmann
What: The British accessories brand has staged another pop-up at the luxury department store's Haussmann address following the success of the Champs-Élysées pop-up earlier this year.
Why it is important: With its presence in 18 Galeries Lafayette stores, France has become Kurt Geiger's fastest-growing market in Europe.
The pop-up captures Kurt Geiger's unique design aesthetic that is fun, colourful and instantly recognisable. It displays the brand's campaign with Emily Ratajowski across the storefront and flags that replicate their diamond stained glass window print. Kurt Geiger cites its 'affordable luxury' handbag collection, their largest product category in all markets, for its success. Selective about its distribution and stores, Kurt Geiger's continued collaboration with Galeries Lafayette showcases their significance for the independent brand.

Beijing SKP welcomes Golden Goose boutique
Beijing SKP welcomes Golden Goose boutique
What: The Golden Goose ready-to-wear boutique has opened in Beijing SKP, offering a luxurious shopping experience infused with traditional Italian craftsmanship.
Why it is important: This new boutique enhances the luxury retail landscape in Beijing, providing a unique and personalised shopping experience that showcases Golden Goose's commitment to craftsmanship and customer customisation.
The Golden Goose ready-to-wear boutique in Beijing SKP is designed to evoke the brand's Venetian origins, featuring exposed concrete walls and floors, and decorated with souvenirs collected from around the world. The store has an industrial style aesthetic, complemented by recycled vintage wooden furniture and elegant mirrored display cabinets. A central "Co-Creation" zone allows customers to work with brand craftsmen to personalise their items using various materials like Swarovski crystals, leather, and suede, and techniques such as distressing, embroidery, and hand-painting. The boutique showcases the latest men's and women's ready-to-wear, footwear, and handbag series, including the Venezia handbag, which can also be customised through the "Co-Creation Experience" service. This personalised approach enables customers to incorporate their own design elements and stories into the products.

Bloomingdale's enchants the holiday season with 'Wicked' collaboration
Bloomingdale's enchants the holiday season with 'Wicked' collaboration
What: Bloomingdale's is launching a "Wicked Good Holiday" campaign in collaboration with Universal Pictures' movie "Wicked," featuring exclusive products, immersive experiences, and festive events.
Why it is important: This partnership not only enhances Bloomingdale's holiday offerings but also leverages the popularity of "Wicked" to attract customers, drive store traffic, and provide unique shopping experiences, thereby boosting its market presence during the competitive holiday season.
Bloomingdale's is set to captivate shoppers with its "Wicked Good Holiday" campaign, a collaboration with Universal Pictures' film "Wicked." The campaign kicks off online on November 5 and in stores on November 7, featuring an exclusive Aqua collection inspired by the film's characters, Glinda and Elphaba. This collection includes over 70 items spanning women's and kids' apparel and accessories. The campaign will transform the 59th Street flagship into a magical world reminiscent of Oz, complete with immersive pop-up shops and a reimagined Santaland. The holiday festivities will be highlighted by a window unveiling event on November 13, hosted by Cynthia Erivo and featuring performances by Broadway stars. Bloomingdale's aims to enhance customer experience through interactive displays, exclusive gifts, and themed merchandise. The initiative also supports the Child Mind Institute through the sale of Oz-inspired bears. This strategic partnership underscores Bloomingdale's commitment to providing unique holiday experiences and elevating customer engagement.
Bloomingdale's enchants the holiday season with 'Wicked' collaboration

Supaluck Ampuch recognised among Asia's most influential women
Supaluck Ampuch recognised among Asia's most influential women
What: Ms. Supaluck Ampuch, Executive Chairman of The Mall Group, was named one of the 100 Most Influential Women in Asia by Fortune in 2024.
Why it is important: This recognition underscores Ms. Ampuch's significant impact on the retail industry and her role as an inspirational leader, promoting gender equality and empowering women in business.
Ms. Supaluck Ampuch, the Executive Chairman of The Mall Group, has been honored as one of the 100 Most Influential Women in Asia for 2024 by Fortune magazine. This accolade highlights her leadership and the substantial growth and development of The Mall Group over the past four decades, establishing it as a leading retail entity in Thailand. Her influence extends beyond business as she has also been recognized with the Her Awards, UNFPA Thailand 2024: Female Population Inspiration, celebrating her contributions to gender equality and women's empowerment. This award ceremony was held at the ESCAP Hall meeting room at the United Nations in Bangkok. Ms. Ampuch's achievements reflect her dedication to inspiring future generations of female leaders and her pivotal role in advancing the global retail industry.
Supaluck Ampuch recognised among Asia's most influential women

El Corte Inglés reorganises its top management structure
El Corte Inglés reorganises its top management structure
What: El Corte Inglés has announced a new structure at the top and the departure of Jose Maria Folache.
Why it is important: This development underscores the ongoing evolution of El Corte Inglés's management structure, as the company balances retail expertise with new strategic initiatives.
El Corte Inglés has dismissed José María Folache, its Retail Director and one of two general directors, due to strategic disagreements with newly appointed CEO Gastón Bottazzini. The decision, communicated directly by Bottazzini, comes as the company prepares to present a new strategic plan by year-end. Folache, who joined in 2022 following the departure of former CEO Víctor del Pozo, brought extensive retail experience from leadership roles at Carrefour España, Tous, Parfois, and Suárez. This marks his second departure from El Corte Inglés, having previously left in 2012 after serving as deputy purchasing director. The company's retail division, which Folache overseen, generated EUR 12.845 billion in revenue last year, representing a 3.8% increase from the previous period. Bottazzini, who reports to the executive committee chaired by Marta Álvarez, plans to restructure the organisation with multiple general directorships reporting directly to him.
IADS Notes: As reported in October 2024, El Corte Inglés partnered with McKinsey to develop a new strategic plan, signaling a significant shift in its approach to retail transformation. This followed the appointment of Gastón Bottazzini as CEO in July 2024, bringing valuable experience from Falabella and McKinsey. The company's strong performance, with a 5.4% increase in total transaction value and record-breaking recurring net income in June 2024, suggests that this leadership change aligns with its broader strategy to maintain growth momentum. The dismissal of Folache reflects the company's commitment to its new strategic direction, as it prepares for the next phase of growth through 2030, emphasising traditional retail with increased digitalisation.

Galeries Lafayette's new chapter under Nicolas Houzé
Galeries Lafayette's new chapter under Nicolas Houzé
What: Nicolas Houzé, the new president of Galeries Lafayette, is leading the company into a new era with a focus on store renovations, international expansion, and digital innovation.
Why it is important: This transition marks a significant shift in leadership and strategy for Galeries Lafayette, aiming to strengthen its market position through modernisation and global growth, while maintaining its legacy as a leading department store.
Galeries Lafayette is embarking on a new chapter under the leadership of Nicolas Houzé, who has taken over as president of the company. This change comes as the iconic department store celebrates its 130th anniversary and aims to adapt to modern retail challenges. The company plans to invest EUR 400 million over the next five years to modernise its flagship stores, including significant renovations at its historic Haussmann location in Paris. The store has already undergone extensive updates, such as moving shoe departments to higher floors and enhancing its wellness offerings.
In addition to domestic improvements, Galeries Lafayette is pursuing international expansion with plans to open new stores in India and explore opportunities in the Middle East and China. The company is also investing in digital transformation, focusing on enhancing customer relationships through technology and artificial intelligence.
Despite challenges during the COVID-19 pandemic, Galeries Lafayette has returned to profitability, with sales increasing by 8% last year. The company aims for a 4% growth this year, striving to reach pre-pandemic sales levels. The leadership transition is part of a broader strategy to ensure long-term success by balancing tradition with innovation and meeting evolving consumer demands.

El Corte Inglés advances breast cancer research with new customised therapy project
El Corte Inglés advances breast cancer research with new customised therapy project
What: El Corte Inglés is financing a customised therapy project for breast cancer, joining four other research initiatives it has supported over the past decade.
Why it is important: This commitment underscores El Corte Inglés's dedication to advancing breast cancer research and developing innovative treatments, particularly for patients with limited options. By funding these projects, the company contributes significantly to the fight against cancer and supports cutting-edge medical research.
El Corte Inglés continues its partnership with the Spanish Association Against Cancer by funding a new customised therapy project for HER2+ breast cancer. This phase I clinical trial, led by Dr. Julio Delgado, aims to evaluate the toxicity and effectiveness of ARI-HER2+ cells and design a new cell therapy drug. The company has pledged EUR 1 million over five years to support this study, which is primarily conducted at the Clinic Barcelona Comprehensive Cancer Center.
This initiative builds on previous projects funded by El Corte Inglés since 2014, focusing on various aspects of breast cancer treatment, including alternative therapies, precision medicine, hormonal therapy, and immunotherapy. The ongoing collaboration has resulted in significant advancements, such as the creation and validation of TIL products and the initiation of clinical trials.
The current project involves three Spanish institutions: Hospital Clinic Barcelona-IDIBAPS, Hospital 12 de Octubre in Madrid, and Clínica Universidad de Navarra. Researchers will test different drug doses to establish an effective treatment protocol. The Spanish Agency for Medicines and Healthcare Products has approved the new product and is expected to greenlight the clinical trial soon.
El Corte Inglés's sustained support for breast cancer research highlights its commitment to social responsibility and innovation in healthcare, aiming to provide new hope for patients through groundbreaking therapies.
El Corte Inglés advances breast cancer research with new customised therapy project

Boyner Dynamic Fest: A celebration of movement and entertainment
Boyner Dynamic Fest: A celebration of movement and entertainment
What: Boyner hosted the second annual Dynamic Fest, attracting over 8,000 attendees with sports activities, inspiring speeches, and engaging workshops.
Why it is important: The festival highlights Boyner's commitment to promoting an active lifestyle and community engagement, offering diverse experiences that inspire participants through sports and entertainment.
Boyner Dynamic Fest took place at Bonus Parkorman on September 28-29, drawing more than 8,000 participants. The event featured high-energy sports activities, motivational talks by athletes like Aysu Türkoğlu and Seren Ay Çetin, dance performances, creative workshops, and competitive tournaments. The festival aimed to raise awareness about sports and healthy living, providing a weekend filled with diverse activities for attendees.
Inspiring stories were shared by athletes such as Türkoğlu, known for her Oceans Seven achievements, and Çetin, the first Turkish female WBC Silver World Champion. Competitive tournaments in basketball and volleyball offered participants the chance to win surprise prizes. Additionally, the festival supported animal adoption through the Her Eve Bir Pati Association (HEPAD), with several pets finding new homes.
Boyner CEO Eren Çamurdan emphasized the festival's role in fostering new experiences and dynamism. Supported by brands like adidas, ASICS, and Levi's, the event successfully brought together people of all ages to celebrate movement and a good life.
Check out the photos of the Boyner dynamic fest '24

Galeries Lafayette hosts Rains pop-up in Haussmann atrium
Galeries Lafayette hosts Rains pop-up in Haussmann atrium
What: Rains has opened a 30-square-meter pop-up store in the atrium of the Galeries Lafayette Haussmann men's building in Paris, as part of its European expansion strategy.
Why it is important: This pop-up highlights Rains' efforts to increase its presence in Europe, offering exclusive and limited-edition products to a targeted audience and enhancing the brand's visibility in a prominent retail location.
Rains, known for its coats, parkas, and other seasonal clothing, has inaugurated a pop-up store in the atrium of the Galeries Lafayette Haussmann men's building in Paris. Located at 40 boulevard Haussmann, this 30-square-meter space is part of Rains' broader European expansion strategy. The pop-up features the new Askim parka from Rains' Thermal range, available in a limited-edition khaki colourway exclusively at Galeries Lafayette Paris Haussmann.
The store's design combines industrial and minimalist elements with touches reminiscent of Rains' brand identity, including grey tones, windows covered in water drops, and a fog effect. This initiative follows a series of pop-ups launched by Rains across Europe, aiming to strengthen the brand's presence and engage with customers in key markets.

Breuninger's transformation into a digital multi-channel retailer
Breuninger's transformation into a digital multi-channel retailer
What: Breuninger, a traditional department store founded in 1881, has transformed into a digital, internationally positioned multi-channel retailer with a strong online presence.
Why it is important: This transformation highlights the company's successful adaptation to the digital age, leveraging cloud-native technologies and data-driven strategies to remain competitive in the luxury and premium fashion market.
Breuninger, once a traditional department store in Stuttgart, Germany, has undergone a significant transformation into a digital multi-channel retailer. Under the leadership of CTO Frank Postel, the company has shifted its focus towards online retail, which now accounts for over 50% of its sales. This transition began in 2016 with the replacement of the outdated Hybris online shop with a cloud-native, high-performance e-commerce platform built using AWS, Google, and Oracle Cloud.
The new platform has enabled Breuninger to expand its international e-commerce business in ten countries, offering premium and luxury fashion and lifestyle products. The IT organization has grown substantially, with over 90 in-house software developers, 20 product owners, UX designers, architects, and system engineers. A data platform team was also established to provide state-of-the-art reporting and data science services, supporting around 6,500 Breuninger employees.
The transformation has also led to cultural changes within the company, adopting a New Work approach with modern working time models, flexible work arrangements, and a more relaxed office environment. The IT department now operates on an equal footing with other business units, influencing strategic decisions and managing IT-supported customer processes, merchandise services, and corporate services.
Key innovations include the introduction of a new e-shop, a redeveloped Breuninger app, and advanced data analytics tools. The company has also implemented forecasting models for customer returns and customer value development, as well as product and outfit recommenders based on customer purchase data.
Breuninger's transformation into a digital multi-channel retailer

El Corte Inglés sponsors 60th San Silvestre Vallecana race
El Corte Inglés sponsors 60th San Silvestre Vallecana race
What: El Corte Inglés is once again the official sponsor of the Nationale-Nederlanden San Silvestre Vallecana 2024, a legendary famous race held on December 31.
Why it is important: This sponsorship highlights El Corte Inglés' commitment to promoting sports and community events, particularly running, a significant part of the company's sports initiatives.
El Corte Inglés has reaffirmed its support for the Nationale-Nederlanden San Silvestre Vallecana 2024, marking the 60th edition of this iconic race. The event, held every December 31, is one of Spain's most popular and enduring competitions, celebrating the last day of the year. El Corte Inglés, through its sports brand Boomerang, has designed and produced the official T-shirts for the race, made from 100% recycled materials. Participants in the Popular, International, and Mini categories will wear these T-shirts.
The race features a 10-kilometer urban course, with the final 150 meters run on the grass of the Vallecas Stadium. The International category is reserved for elite athletes, with a maximum of 2,000 places for runners who can complete the 10K in under 39 minutes for men or 45 minutes for women. The event also includes a charity component, with a mini race for children, where all registration fees will be donated to projects to prevent childhood obesity through the Gasol Foundation.
El Corte Inglés will provide extensive support for the event, including unique pop-ups in its stores, 360-degree communication campaigns across its digital and physical platforms, and the supply of refreshment kits for all participants. The company's involvement reflects its strong commitment to sports and community engagement, supporting over a hundred running events annually.

Chalhoub Group appoints CEO to lead Threads Styling's global expansion
Chalhoub Group appoints CEO to lead Threads Styling's global expansion
What: Mo White has been appointed as the CEO of Threads Styling, a social retail platform owned by Chalhoub Group, focusing on expanding in high-growth markets like the U.S. and the Middle East.
Why it is important: This leadership change marks a strategic move by the Chalhoub Group to strengthen Threads Styling's presence in key international markets and enhance its focus on luxury experiences for mobile-first consumers. Mo White's extensive experience in the luxury and retail sectors is expected to drive significant growth and innovation for the platform.
Threads Styling, a chat-based personal shopping platform under Chalhoub Group, has appointed Mo White as its new CEO. White, who brings over 25 years of experience in luxury goods, beauty, and retail, will succeed founder Sophie Hill. Her role will oversee brand development, culture, and commercial partnerships, particularly in expanding markets such as the U.S. and the Middle East. She will be based in London and report to Zahra Kassim-Lahka, Chalhoub's chief investment officer.
White aims to "future-proof" Threads' business model and facilitate its global expansion. Her previous roles include chief marketing officer at Victoria Beckham and general manager at Glossier in London. Michael Chalhoub, president of strategy at Chalhoub Group, expressed confidence in White's ability to elevate Threads Styling internationally.
Threads Styling focuses on providing personalised shopping experiences for high-net-worth individuals through social media and chat-based commerce. The platform connects customers with over 200 personal shoppers and curates luxury wardrobes. Founded in London in 2009, Threads is known for sourcing rare pieces and offering style inspiration to Gen Z and Millennial customers.
Chalhoub Group acquired Threads in 2022 to enhance its luxury consumer engagement across various channels. The group operates over 750 retail stores in eight Middle Eastern countries and partners with over 450 international brands across luxury, beauty, fashion, and lifestyle categories.
Chalhoub Group appoints CEO to lead Threads Styling's global expansion

El Palacio de Hierro continues to grow in the first nine months of 2024
El Palacio de Hierro continues to grow in the first nine months of 2024
What: El Palacio de Hierro achieved a 9.4% increase in revenues, reaching USD 1.9 billion in the first nine months of 2024.
Why it is important: The strong performance demonstrates El Palacio de Hierro's resilience and growth potential, driven by factors such as its expanding store network, thriving online sales, and strategic brand partnerships.
In the first nine months of 2024, El Palacio de Hierro, a leading Mexican department store group, continued its upward trajectory with a 9.4% increase in revenues, reaching USD 1.9 billion. The company's operating cash flow (EBITDA) also saw a significant 17% rise during this period, amounting to USD 273 million, while net profit grew by 17% to USD 93 million.
The group's success can be attributed to several factors, including the recent opening of its fifteenth store in León, which involved an investment of USD 145 million. Additionally, El Palacio de Hierro's digital sales have been a key driver of growth, registering an impressive 34% increase compared to the same period in 2023.
As an exclusive distributor for renowned brands such as Burberry, CH Carolina Herrera, Tiffany, and Christian Dior, and a strategic partner of luxury groups like LVMH, Kering, and Richemont, El Palacio de Hierro has further strengthened its position in the market. The company has also expanded its offerings by adding more Spanish brands to its portfolio, such as Ecoalf, Cóndor, and Adolfo Domínguez, while facilitating the entry of Silbon into the Mexican market through its stores.
El Palacio de Hierro continues to grow in the first nine months of 2024

Galeries Lafayette's Motier Ventures unveils La Maison, a community space for the French tech ecosystem
Galeries Lafayette's Motier Ventures unveils La Maison, a community space for the French tech ecosystem
What: Galeries Lafayette Group's investment arm unveils La Maison, a physical space in Paris dedicated to nurturing early-stage tech startups and hosting industry events.
Why it is important: La Maison exemplifies the growing trend of retailers investing in tech ecosystems, highlighting the importance of physical spaces in fostering innovation and community in an increasingly digital retail landscape.
Motier Ventures, the family office of Galeries Lafayette Group, has launched La Maison, a startup hub in Paris. Located in the Lafayette Gourmet building near the Opéra Garnier, La Maison will host a dozen early-stage startups across its top three floors, with the fourth floor serving as an event space.
Set to open in early 2025, La Maison aims to support "exceptional teams" by providing not just a workspace but also a place for collective reflection on societal vision. This initiative follows Motier Ventures' rapid deployment of capital, with investments in 85 companies over the past three years, including prominent AI firms.
Guillaume Houzé, founder of Motier Ventures, emphasises that La Maison is part of a broader ecosystem-first approach, reflecting the family's five-generation commitment to entrepreneurship. The space is designed to cultivate an environment where tech entrepreneurs can feel supported, inspired, and connected daily.
This development aligns with a growing trend in retail where physical spaces are being reimagined to foster innovation and community, potentially reshaping the French tech startup ecosystem and the future of retail experiences.
IADS Notes: The launch of La Maison by Motier Ventures reflects a broader trend in the retail industry where physical spaces are being reimagined to foster innovation and community. This aligns with Siam Paragon's creation of a collaborative digital tech ecosystem, demonstrating how retail spaces can be transformed into tech hubs. The concept of 'third places' in retail, as discussed in the articles about creating community and fashion brands embracing these spaces, resonates with La Maison's purpose as a hub for startups and events. This trend extends beyond just offering products to creating environments that encourage interaction and innovation. Furthermore, the report on retail leaders investing in innovation supports the strategic decision of Galeries Lafayette Group to invest in a tech investment firm, suggesting that such investments can lead to higher returns and keep retailers at the forefront of industry changes.

Falabella celebrates 18 years in Colombia
Falabella celebrates 18 years in Colombia
What: Falabella marks its 18th anniversary in Colombia, highlighting its achievements as a leading retailer in the region.
Why it is important: Falabella's initiatives in sustainability, local talent support, and inclusivity demonstrate its commitment to innovation and social responsibility, contributing to its leadership in the Colombian retail market.
Falabella has celebrated 18 years of operations in Colombia, having established itself as a key player in the retail sector since opening its first store in Bogotá's Santafé shopping centre in 2006. The company achieved Carbon Neutral certification in 2019 and has maintained it for five years by managing emissions efficiently and using renewable energy. In 2020, Falabella eliminated plastic bags, opting for recycled paper alternatives. The Taller F service, launched in 2021, extends the life of garments through personalisation and repair. The "Colombia Diseña" initiative supports local designers by providing store space for their brands. In 2024, Falabella joined the Chamber of Diversity and was recognised for fostering an inclusive environment. Currently, it operates 26 stores across 10 cities, employing over 3,600 permanent and nearly 1,000 temporary staff.
