What: Liverpool One is partnering with MRI Software to implement AI-driven 'Footfall Analytics' to track and leverage real-time visitor data across its 2.5 million sq ft estate.

Why it is important: This partnership enables Liverpool One to better understand visitor needs, optimize operations, and make data-driven decisions, which is crucial for maintaining a competitive edge and contributing to the city's economic vitality, especially during the Golden Quarter.

Liverpool One, a major retail and entertainment destination in central Liverpool, has teamed up with MRI Software to deploy AI-driven 'Footfall Analytics'. This system will provide real-time footfall data, allowing the estate to understand visitor behavior more accurately and make informed decisions to optimize operations. According to Iain Finlayson, Estate Director, this collaboration is part of Liverpool One's commitment to innovation and growth, helping the estate adapt to market trends and maintain its vibrancy. Jon Burnett, UK Sales Director at MRI Software, highlighted that this partnership will be a game-changer, not only for Liverpool One but also for the entire city, by enhancing the understanding of visitor behavior and driving future growth through data-backed decisions.

Liverpool One taps Into AI to optimize visitor experience and operations