Innovative features aim to revitalize luxury department stores

News
 |  
Sep 2024
 |  
WWD
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What: Luxury department stores are incorporating unique features like in-store sex therapists, skate ramps, and cinemas to revitalize their appeal.

Why it is important: These unconventional additions aim to transform the traditional retail environment into an experiential destination, potentially reversing declining sales and attracting a broader customer base.

Luxury department stores are facing significant challenges due to changing consumer habits and the rise of online shopping. To combat this, some stores are introducing unique attractions such as in-store sex therapists, skate ramps, and cinemas. These features are part of a broader strategy to create an engaging and experiential shopping environment that goes beyond traditional retail. By offering these distinctive experiences, stores hope to draw in customers who seek more than just products, fostering a sense of community and excitement. This approach could help reinvigorate the luxury retail sector by making physical stores more relevant and appealing in the digital age.


Innovative features aim to revitalize luxury department stores